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News
Latest news, insights and industry updates from Friendly WiFi and the sectors we support.
Stay up to date with the latest from Friendly WiFi and the wider digital safety and connectivity sector. Explore our latest news, insights and updates, including Friendly WiFi developments, certification announcements, client stories and useful advice, alongside blogs discussing online safety, public WiFi and emerging digital trends. You can also discover industry-focused articles covering developments, challenges and innovation across the sectors we support. Use the filters below to browse News, Blog and Industry Blog content and quickly find the updates most relevant to you.
Co-op Live Achieves Friendly WiFi Certification – Reinforcing Commitment to A Safe and Secure Visitor Experience
Manchester, UK: Co-op Live, the UK's premier live entertainment venue and largest indoor arena, has achieved Friendly WiFi certification, further strengthening its commitment to delivering a safe, secure and family-friendly experience for every visitor. Operated by Oak View Group (OVG), the global leader in live entertainment venue development and management, Co-op Live continues to set new standards across their visitor experience – from industry-leading sustainability and a
Aug 54 min read
Why Reliable Casting Solutions Are Becoming Essential in Modern Hotel Rooms
Guest expectations around in-room entertainment have changed dramatically. Traditional hotel television systems are no longer enough for many travellers, particularly as streaming platforms have become part of everyday life. Guests now expect the same convenience and flexibility they experience at home — including the ability to stream their own content directly onto hotel room televisions. As a result, reliable casting solutions are quickly becoming an essential part of the
Jul 94 min read
What Hotels Need to Consider Before Upgrading Their WiFi Infrastructure
Guest expectations around hotel connectivity have never been higher. Reliable WiFi is now viewed as a core part of the guest experience, supporting everything from streaming and remote working through to conference services, smart room technology and day-to-day guest communication. As demands continue to increase, many hotels are finding that older network infrastructure simply cannot keep pace with modern usage. However, upgrading hotel WiFi involves far more than simply inc
Jun 114 min read
The Future of Hotel Check-In: How Kiosks Are Transforming the Guest Journey
The hotel check-in experience has changed significantly in recent years. Guests now expect speed, convenience and flexibility from the moment they arrive — and long queues at reception are becoming increasingly out of step with modern hospitality expectations. As hotels continue to balance guest satisfaction with operational efficiency, self-service kiosks are rapidly becoming an important part of the modern guest journey. Far more than simply a technology trend, kiosks are h
Jun 83 min read
How Branded WiFi Portals Can Improve Guest Engagement and Loyalty
For many hotels, guest WiFi is still treated as a purely functional service — something guests simply expect to access during their stay. However, modern branded WiFi portals are increasingly becoming far more than just a login page. When designed properly, they can form part of the wider guest journey, helping hotels strengthen brand consistency, improve guest engagement and create more personalised experiences from the moment guests connect. In an industry where customer ex
May 183 min read
Hotel Network Monitoring: Why Proactive Support Matters More Than Ever
In hospitality, guest expectations around connectivity are now extremely high. Guests expect hotel WiFi, streaming services, smart room technology and connected systems to work seamlessly throughout their stay — often without giving any thought to the complex infrastructure operating behind the scenes. The reality, however, is that hotel networks are under more pressure than ever before. As hotels become increasingly reliant on connected technology, proactive network monitori
May 113 min read
Why Guest WiFi Is Now One of the Most Important Parts of the Hotel Experience
In today’s hospitality industry, guest expectations have changed dramatically. A comfortable bed and a good breakfast are still important, but reliable WiFi has now become one of the most critical parts of the overall hotel experience. For many guests, connectivity is no longer considered an added extra — it is expected as standard. Whether travelling for business, streaming entertainment after a long day, attending virtual meetings or simply staying connected with family and
May 113 min read
Creating Safer Digital Spaces in the Leisure Industry: Why Public WiFi Protection Matters More Than Ever
The leisure industry has always been about creating enjoyable, memorable experiences. Whether it’s a family day out at a leisure park, a visit to a trampoline centre, or time spent in a soft play venue, operators work hard to provide environments where people feel relaxed, entertained, and safe. Today, that responsibility extends beyond physical spaces into the digital world. Public WiFi has become an expected part of the visitor experience. Families rely on it to stay connec
May 53 min read
Powering Retail Resilience: How 5G Connectivity Is Keeping Stores Online
In today’s retail landscape, connectivity is no longer just part of the infrastructure — it is the infrastructure. From processing transactions to enabling digital experiences, modern retail environments depend on reliable, always-on connectivity. When networks fail, the impact is immediate — affecting revenue, operations, and customer experience all at once. As a result, retailers are increasingly prioritising resilience as a core part of their connectivity strategy. The Gro
Mar 253 min read
Public WiFi Safety at Visitor Attractions
Providing Visible Reassurance for Families and Young Visitors Across the UK, visitor attractions are increasingly providing public WiFi as part of the overall guest experience. From theme parks and zoos to museums, adventure parks and heritage destinations, connectivity has become an expected part of a modern day out. Visitors frequently use WiFi to access digital information, share experiences on social media, or stay connected with family and friends while on site. As a res
Mar 93 min read
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